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 Post subject: Cancelling Account
PostPosted: Tue Apr 05, 2011 7:10 am 

Joined: Fri Dec 31, 2010 6:31 pm
Posts: 2
Hello,

Around last month, I decided I wanted to cancel my subscription to this game. Battle Dex is a ton of fun, but I really dont have time for it anymore.

Well, come to find out theres absolutely NO OPTION anywhere in-game or on the site, from what I've seen, to accomplish this. Last month I ended up giving up in frustration. At the beginning of THIS month, I decided to send out an email to the support email listed, explain my situation, and state that I no longer wanted my subscription to continue.

I have not received an email back, and yesterday I logged on to see that I had 3 new packs/more coins (indicating that I will probably be charged again this month). While the Terms of Service agreement states that you must give 14 days notice, I find it a little unproffesional that theres no easily-identifiable option to cancel your account on this site.

Cancel my account. Thanks.


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 Post subject: Re: Cancelling Account
PostPosted: Tue Apr 05, 2011 11:58 pm 
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Joined: Sun Jan 10, 2010 7:15 pm
Posts: 575
Hello, your account has been cancelled and a refund has been issued for the most recent charge. Sorry for the frustration here.


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 Post subject: Re: Cancelling Account
PostPosted: Tue Apr 12, 2011 9:25 am 
Battle Dex Testing Team
Battle Dex Testing Team
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Joined: Sun Apr 18, 2010 1:32 am
Posts: 1271
Location: Slovakia
You really should add the option to cancel the subscription :) If you get more people ( and we all you do ) , than it would be a big problem.

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"Are you guys doing that stupid facebook stuff again? Why are you guys in here wasting your time? We are supposed to be out playing videogames." - Stan Marsh


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 Post subject: Re: Cancelling Account
PostPosted: Tue Apr 12, 2011 9:00 pm 

Joined: Mon Dec 27, 2010 11:54 am
Posts: 75
calcel subscription, or buy 1 month only showing the days remainning ( these would be way better)


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 Post subject: Re: Cancelling Account
PostPosted: Wed Apr 13, 2011 6:32 pm 
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Joined: Mon Jan 10, 2011 7:27 pm
Posts: 12
I don't know if this is the right place to post this, but I would like to cancel my account also, because Im running out of money and I dont want to have problems with the bank either the game's company. Thanks


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 Post subject: Re: Cancelling Account
PostPosted: Wed Apr 27, 2011 10:01 pm 
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Joined: Mon Nov 08, 2010 10:33 pm
Posts: 245
Another question - where can I see if my premium membership is still active? I assumed it was active all this time I was gone but maybe it auto-cancelled through the bank at some point, not really sure...

Can't wait to take a look around and see what has changed. :D


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 Post subject: Re: Cancelling Account
PostPosted: Thu Apr 28, 2011 3:26 am 
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Joined: Mon Nov 15, 2010 5:50 am
Posts: 227
Location: Barcelona
To see if you were active up untill the start of april, see if you have light transport (under movement).

Let's have some matches..

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 Post subject: Re: Cancelling Account
PostPosted: Thu Apr 28, 2011 4:40 am 
Battle Dex Testing Team
Battle Dex Testing Team
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Joined: Sun Apr 18, 2010 1:32 am
Posts: 1271
Location: Slovakia
you can try to create a trade. If you can, you are premium

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"Are you guys doing that stupid facebook stuff again? Why are you guys in here wasting your time? We are supposed to be out playing videogames." - Stan Marsh


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 Post subject: Re: Cancelling Account
PostPosted: Thu Apr 28, 2011 8:18 am 
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Joined: Mon Mar 29, 2010 7:32 pm
Posts: 2829
Location: Louisiana, U.S.
i'm still completely shocked that there's no option online to cancel subscription (or an account status window on the Account page). Surely that takes precedence over in-game things?

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Living goes by fast, catch your breath and it'll pass you by. And it won't last to sulk in the memories you hold.


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