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 Post subject: premium subscription
PostPosted: Sun Feb 06, 2011 12:00 pm 

Joined: Thu Dec 02, 2010 8:08 am
Posts: 106
why is it , we have no way on the account page to auto cancel the premium subscription ?
also i think it is a bit misleading the way they are worded when you buy 1 month at a time ,unless i missed it , it does not say it will be auto taken out of your acc each month

asking as this came up in globel chat tonight ,but yes im also thinking of stopping my premium subs as like someone else said in chat , for uk players there are not that many people playing till it gets late in the night .
this is a great game , but the lack of uk time qone players means i dont have alot to do till it gets late at night (and staying up so late is killing me as i do a full days work 5/6 days a week :cry: )


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 Post subject: Re: premium subscription
PostPosted: Mon Feb 07, 2011 2:26 pm 

Joined: Sun Jan 02, 2011 1:48 pm
Posts: 2
totally agree, you dont imagine how surprise I was when paypal charged me another premium automatically. I don't remember to agree any auto payment, I just wanted to do premmium when I needed, then I had to cancel the auto payment for my other accs


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 Post subject: Re: premium subscription
PostPosted: Wed Feb 09, 2011 3:47 am 

Joined: Thu Dec 02, 2010 8:08 am
Posts: 106
bump ,, just so this post doesnt get lost until chrism / ice have read and replied to it


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 Post subject: Re: premium subscription
PostPosted: Wed Feb 09, 2011 11:18 am 
Battle Dex Team

Joined: Sun Aug 23, 2009 4:02 pm
Posts: 1222
Thanks. We will look into making it easier to cancel. Right now,just send me or Ice a PM and we will cancel if you would like -- please don't go Muppit, everyone loves you.

We think it is clear that the monthly subscrition is recurring, since that is the nature of a subscription. We will also look into making this clearer.


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